At Afrobold, our customers' satisfaction is our top priority. We offer a full refund for products that are unopened and unused, and a partial refund for items without original packaging. Please note that return shipping costs are the responsibility of the customer. All returns must be sent in their original condition, including the packaging, along with proof of purchase.

Products under warranty should be handled with care. If your order arrives with visible defects, please take clear photos and send them to us. Our team will review the issue and work with you to resolve it promptly.

Operating from Calgary, Canada, we are committed to providing you with a safe and reliable payment experience

Standard delivery within Canada usually takes:

• Local (within Calgary): 2 business days
• Within Alberta: 4 business days
• National (to other provinces): 5 business days

If your order hasn't arrived within two weeks, please contact us, and we will investigate the matter promptly.

We regularly restock our products to ensure availability. If the item you’re looking for is out of stock, please send us a message with the product name in the subject line. We’ll notify you as soon as it’s back in stock!